Your Privacy Choices
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If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a βsaleβ or βsharingβ of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Got Questions? Weβve Got Answers!
FAQ
We know youβre all about making smart choices, so weβve broken down everything you need to know right here.
Whether youβre curious about the story behind LONO, the science behind our biodegradable tech, or how the Flow S performs under tough conditions, weβve got you covered.
What is LONO's story and goals?
We are a Hong Kong based company that started 2 years ago and launched our first product called LONO TREE focusing on sustainability by using natural materials. When it came to the next product, we wanted to offer a shoe that is good for the planet as well as the health of our body, so we entered the barefoot space - because we truly believe in it.
Now as we focus on FLOW our goal is to offer a pair of well-designed and well-made barefoot shoes at a reasonable price.
Will the shoes biodegrade while wearing them or in my closet?
The biodegradation only occurs in environments such as landfills and ocean where microorganisms are present.
The shoe has to be completely buried for the biodegradable process to take place, it won't biodegrade from dirt and soil on the surface.
What makes the shoes biodegrade in around 3 years in landfill or marine conditions and what studies support this?
We infuse our raw materials with just 1% GONETECH additive to offer microbes the ability to secrete acids and consume this material, turning it into methane (CH4), carbon dioxide (CO2), biomass, and water. This material is certified to be effective in environments such as landfills and ocean where microorganisms are present.
Please email us at hello@lonowear.com if you would like to see related test reports.
Are the shoes vegan and what materials are used?
For our FLOW models, vegan-friendly sustainability is an ideology at the heart of their design. We use biodegradable materials, ensuring no animal products are involved. The shoe upper is a biodegradable polyester flyknit while the outsole is made of biodegradable rubber.
For our WILD models, they do use suede leather allowing them be more durable under harsher outdoor conditions that we expect our users to put them through.
Are the shoes waterproof and how do they perform in wet conditions?
The shoes are not waterproof but the upper mesh is highly breathable and therefore dries relatively quickly.
We are making improvements for wet surface slip resistance in the upcoming batch.
That being said, flow performs best under indoor & outdoor dry conditions.
Are the shoes suitable for people with bunions?
Several of our customers with bunions have found our flyknit upper around the bunion area soft and non-irritating. The wider toe box also provides extra room around the toes.
Do the shoes have arch support?
Studies show that barefoot shoes can reactivate the arch and strengthen flat feet. Our shoes are designed to be highly adaptable for people who are new to barefoot shoes.
Are the shoes machine washable?
You can use gentle machine wash on the shoes and air dry them.
What if I'm not sure about the sizing?
Feel free to email us at hello@lonowear.com
Please provide your longest foot's measurements in millimetres and we will get back to you as soon as possible.
Important note: Any of our sizing recommendations are based on the measurements you provide and general customer feedback, but fit preferences vary and we cannot guarantee a perfect match. Under no circumstances does receiving sizing advice from us waive our return policy β customers remain responsible for return shipping costs in the case of exchanges or returns.
What is the difference between FLOW, FLOW C and FLOW S and do you restock all colors?
FLOW C is the representation of extraordinary colors, while the shoe models are the same with FLOW (grey, black and white). Time to time we release exciting limited edition colors! We canβt say the exact time but various holidays is usually a good bet π But that also means that we occasionally discontinue some colors to make room for new ones - so if you like a certain color combo we suggest you grab it fast before itβs gone π¨
FLOW S has a more grounded outsole at 6mm, a reinforced S-knit pattern for lateral structure and a heel sling for better lockdown. These features are designed to perform better in strength training session πͺπ»
Where do you ship?
We ship to many destinations around the world. Shipping costs will apply depending on your location and will be added at checkout once you enter your address.
How long does it take to ship my order?
It depends on where you are. Delivery details will be provided in your confirmation email.
Do you offer team deals?
Yes we offer team deals for 5+ pairs. Message us at hello@lonowear.com to find out more.
Still have questions after reading the FAQ?
Feel free to contact us at hello@lonowear.com if you have more questions